Roles and Permissions
In JobDone, global admin roles complement roles within groups and teams. Global roles apply across the entire organization and can be combined.
Global admin roles
| Global role | Access and functions | Important scope limits |
|---|---|---|
| Super Admin | Manage the organization, settings and role assignments; comprehensive access to scheduling, time management, accounting, communication, File Drive and IoT. | The broadest role. Business rules and locking workflows still apply. |
| Accounting Admin | Organization-wide visibility of schedules, absences, timesheets, balances and salary values. Access to reports, exports, transactions and bulk corrections. | This role alone does not grant general editing of schedules and time entries or global File Drive administration. |
| Time Admin | Edit schedules and time entries and approve time entries across the organization. View absences, timesheets and balances; access reports and exports. | This role alone does not grant access to salary values, global File Drive administration or general organization administration. |
| Communication Admin | Manage Circles, their content and members. Edit knowledge bases and articles and manage their access. | No automatic global rights to time management, salary values or employee documents. |
| File Drive Admin | Manage main drives and employee drives; view, upload, download and manage folders and files; configure drive permissions. | Includes stored payslips and salary certificates. Regular folder permissions do not restrict this global role. |
| IoT Admin | Access IoT management to administer time tracking terminals. | No automatic global rights to accounting, File Drive or organization administration. |
The table describes rights granted by each global role. Additional global, team or structure roles may grant further rights. Available functions depend on enabled modules and organization settings.
Salary values in contract and accounting data and payslips stored as files are separate access areas. Accounting Admins can view salary values. File Drive Admins and Super Admins can access stored payslips and salary certificates, even when regular folder permissions only allow employees. See File Drive for details.
Roles within groups and teams
Employees can be assigned the following roles within their assigned groups and teams:
- Manager
- Admin
- Planner
- Employee
These roles are limited to the assigned groups and teams. Changes to permissions are made in the organization settings.
Roles and Their Permissions
Manager
Managers are responsible for managing groups and teams — including shift planning, approvals, and month-end closing processes. This role is typically assigned to team leads.
Web access:
- Read access: Access to all features within assigned groups/teams, except organization settings and warnings.
- Edit access: Can modify events under Organization.
Admin
Admins have extended rights beyond the Manager role for managing teams and employees. This role is typically assigned to group leads.
Web access:
- Read access: Access to all features within assigned groups/teams, except organization settings.
- Edit access: Can create and edit employees and events under Organization.
Planner
Planners are exclusively responsible for shift planning.
Web access:
- Access to Schedule, Time Tracking (own entries only), and Messages (own messages only).
Employee
Employees primarily use the mobile app for time tracking and communication.
Web access:
- No access to the web environment.
Permissions Matrix
Feature | Manager | Admin | Planner | Employee |
Employee Management | Read access | Full access | No access | No access |
Shift Planning | Full access | Full access | Full access (without approval) | No access |
Approvals | Manager approval | Manager & Admin approval | No approvals | No access |
Web Access | Full access (excl. warnings) | Full access | Schedule only | No access |
Lock | Yes | Yes | No access | No access |
Unlock | No | Yes | No access | No access |
Request Signature | No | Yes | No access | No access |
Sign Offline | No | Yes | No access | No access |
Send Signature Reminder | Yes | Yes | No access | No access |
Approvals
Approvals are central to the JobDone workflow:
Manager approval: Time entries and absences require manager approval by default.
Optional Admin Approval
Additional approval steps can be configured under Organization → Contracts.
Example: A manager approves the hours, and an admin reviews them for final sign-off.
Role and Permission Settings
Global Admins can customize permissions individually via the organization settings.
